Emma Sandler at Auto Finance News
April 18, 2018

7 Ways to Improve the Customer Payment Experience

The rapid increase in connected digital devices is changing the way people interact with the world and thereby making the customer payment experience ripe for innovation and disruption.

The idea of paying by check, or wiring money, has become an outdated concept. Instead, you will find customers asking for more than ACH payments, but also debit, credit and other mobile payment options, according to Preston Cecil, chief operating officer of Payix, a white label service that provides collections tools, payment processing resources, and business intelligence solutions to U.S. lenders and auto dealers.

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